Master the Hidden Side of Emotionally Intelligent Negotiation

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What if the biggest influence on your negotiations isn’t your strategy—but what is happening beneath the surface?

 

Whether negotiating with a business partner, client, team member or family member, the toughest conversations are rarely driven by logic alone. Trust, fairness, loyalty, pride, emotions and unspoken expectations can shape both the outcome and the relationship.

 

This practical, experiential and highly interactive workshop takes participants beyond traditional negotiation tactics to explore the hidden human dynamics influencing how we negotiate. Through self-discovery, practical tools and real negotiation exercises, participants experience how changing the way they show up can change the conversation—and the outcome.

 

KEY TAKE AWAYS:

 

• DIFFICULT CONVERSATIONS

Lead challenging conversations with confidence and clarity.

 

• TRUST & INFLUENCE

Build trust while influencing with integrity.

 

• EMOTIONAL INTELLIGENCE

Manage emotions and make better decisions under pressure.

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• MUTUALY BENEFICIAL OUTCOMES

Create agreements that strengthen long-term relationships.

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Participants will discover how to:

 

* Recognise their natural negotiation and conflict style under pressure

* Manage emotions and triggers in challenging conversations

* Uncover what the other person really wants, needs—or isn’t saying

* Shift from convincing to understanding to reduce resistance

* Create value before capturing value and discover possibilities beyond the obvious deal

* Navigate sensitive negotiations where business, family, legacy and long-term relationships intersect

* Prepare differently for their next important negotiation and protect both value and relationships

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Formats: Workshop (60 -90 min), Half a Day (3-4hrs), Full Day

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About Natalya Berdikyan 

 

Natalya Berdikyan is an entrepreneur, ICF PCC Executive Coach, leadership facilitator, international speaker, and Partner at the Institute of Leadership and Negotiation. With over 20 years of international business experience, including as General Manager and coowner of a multimillion-euro manufacturing company, she helps founders and executives strengthen leadership, improve performance, and lead with greater impact.

 

Combining executive coaching, negotiation expertise, neuroscience, and evidence-based wellbeing practices, Natalya equips leaders with practical tools to make better decisions under pressure, build stronger relationships, and create resilient, high-performing organizations. She also coaches at IESE Business School in Persuasive Communication and Negotiations.